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For Studio Pro
Categories Tickets and Events
Created by Guest
Created on Aug 28, 2021

Ticket Pro Easier for Parents

There are a few things that would make Ticket Pro easier to use. We have used it for some large events, but will probably use a different system until some of these items are addressed.

  • When a parent buys tickets from their portal autofill their email address (we have several parents who had a typo in their email address and then tickets were not delivered to them)

  • When a parent buys tickets from their portal allow them to use their stored credit card

  • When parents buy tickets from a portal, allow them to login and see their purchases and print their tickets (we have had several parents who claim they never got the original email).

  • Add an event reminder email option that will email the ticket holder X days before the event which includes a link to their tickets.

We had to field many calls and emails from parents for our events which was really time consuming because of the items above. I realize that not all tickets are purchased by parents, but for those that are these improvements would really help. All of the other ticketing systems I have used in the past had a way for the purchaser to login and retrieve their tickets. This is a big gap with Ticket Pro.

  • AVGI PAPAKYRIAKOU
    Reply
    |
    Jun 30, 2023

    fully agree with all of the above. i had exactly the same problems.