Click on Statement and see the WHOLE statement

As soon as they clcik on the statement it shoudl show the entire statement - parents do not realize they THEN have to click on Payment history to see the statement detaisl like what they owe for or what they paid. I could avoid answering 50 emails a month if only clicking on statement was the whole statement shown and not just a balance due - but it doent show for WHAT! Or maybe even call "Payment history" something that makes more sense like "Statement Details"