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For Studio Pro
Categories Parent Portal
Created by Corinne Perrine
Created on May 3, 2022

Phone number Format

We would like to see in the parent portal, when a parent logs their phone number it would make them enter it in a format like 801-666-6666.

  • Guest
    Reply
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    Mar 9, 2023

    Agree with Brian - but for US numbers the standard format is (xxx) xxx - xxxx

    this is terrbily behind best practice. It should only take a few an hour or so to add the mask format based on location standard

  • Brian Batchelor
    Reply
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    Mar 3, 2023

    Agreed- but this change should also be for any location- international or USA. The software is too USA centric at the moment and needs to acknowledge other countries - especially as the SMS's are sent from a USA number. Every month I have to go in and do a change on student and parent cell numbers to add the international dialing prefix. Very time consuming and should be unnecessary- most ERP /CRM software packages will have an international dialing prefix built in.