Edit Appointments instead of cancelling and starting over

Edit appointments instead of canceling. Especially when they are recurring appointments it creates ALOT of work when having to reset them for a minor change. We used square appointments for so long and it made things a lot more simple but we prefer it to be integrated into DSP of course. I would advise the team to use Square appointments as a model. Also ability to create recurring appointments that can be weekly, bi-weekly, ect. And the ability to make a change to one of these recurring appointments and not effect the whole series. For example a time change would super easy.

Appointment Editing Enhancement

The Challenge

• Current system requires canceling and resetting appointments for minor changes

• Especially problematic for recurring appointments

• Creates a lot of unnecessary work

How It Should Work

• Allow editing of appointments without cancellation

• Implement recurring appointment feature (weekly, bi-weekly, etc.)

• Enable changes to individual instances of recurring appointments without affecting the entire series

• Use Square appointments as a model for functionality

Who Benefits

• Staff managing appointments

• Clients with recurring appointments

Impact

• Simplifies appointment management process

• Reduces time spent on administrative tasks

• Improves user experience for both staff and clients

• Maintains the benefits of integration with DSP while adding convenient features