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Private Lesson email change

I woudl like to change the auto email that parents recieve wnhen they book a private lesson, to include our policy on cancelleations. People cancel at the last minute and they need to knwo the teachers time is important and they will have to pay i...
Rachel Novelli almost 2 years ago in Appointments & Private Lessons 0

Instant send 'trial class' email to student if they register within 24 hours of class

Option to send 'trial class' email to student if they register within 24 hours of class. At the moment it's automated 24 hours before but students can and do book trials on the day or the day before (less than 24 hours).
PIRRIE PERFORMING ARTS almost 2 years ago in Classes 0

a way to add more than one trial at a time -

It would be useful in my business to allow the end user (admin) to enter more than one class at a time for a trial class. Currently we offer a 7-day free class pass. They can come and try as many classes as they want to for a week - right now i ha...
Brandy Christensen almost 4 years ago in Leads and Prospects 0

make up notification on class list

It would be so helpful if there was a flag on classes that have a make up soon (similar to the "# Trial Soon" and "Class Full" tags). This way when looking for a makeup class, we know that a makeup is coming up and to check before adding another m...
Office Staff over 1 year ago in Classes 0

Grouping(s) or stage(s) that are customisable that individual leads can be catagorized by

Can keep track of a lead email/phone campaign right on DSP. To be able to mass email an entire 'group' would also be helpful. All leads start as 'new' and depending on customisation can be moved from 'stage 1' to 'stage 2 ' and ect
Reina Gannon almost 4 years ago in Leads and Prospects 0

Create a "Tuition Discount" Report

If we set up sibling and multi-class discounts, that means we are giving incentives to customers to use more services. Where is the report that shows what the totals are for the discounts given automatically during the tuition calculation process?...
Julie Knowles almost 2 years ago in Reports / Tuition and Statements 0

It would be great if we could adjust the order of the tabs on the studentspage

For example, our tabs are in the following order: All Active Students, Fall Season 2023, In-Active Students. It would be great if we could change the order to the current season being first because a lot of times it defaults back to the first tab.
Amy Vance almost 2 years ago in Students 0

Add class time to 'Classes for .........' page

Can we add class time next to class name on the Classes for STUDENT' page. If we have multiple classes with the same name/year group on the same day at diffferent times it helps to see the corrcet class time here too! Thanks
PIRRIE PERFORMING ARTS almost 2 years ago in Classes 0 Already exists

Family Tuition Maximum

I am a previous customer of Studio Director and a new customer of DSP. I wish that there was an option to set a Family Max on tuition. Currently, the way DSP operates, I have families that see on our website what our tuition max is but then when t...
Jamie Roumayah almost 3 years ago in Tuition and Statements 1

It would be SO helpful If there was a place for Mother's name, number and e-mail, Fathers name, number and email. And possibly guardian's name, number and e-mail. Too often, there are dancers with different last names as the parents. And some parents just put their number and no name so we do not know who we are calling.

Some dancers have two parents, some have one and some have guardians. The dancer info page is so general that they do not put their names..just numbers. So we have no idea who we are calling. Or whose e-mail we are emailing. A place for mothers's ...
Guest almost 4 years ago in Registration 0