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Communication

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Make Up Class- Notification to Teacher

When make up classes are scheduled you can elect for any email to be sent to the parents to confirm and it would be great to have an option to include the teacher as they need to know first and foremost as they do their lesson plans. Teachers need...
Amy Habel almost 3 years ago in Communication 0

Option to remove individual email addresses from multiple class selections (show list)

When sending an email to multiple classes and we need to 'deselect' one student across those classes that doesn't need the email it would be useful to be able to view the list of email addresses it's scheduled to send to so we can remove just one ...
PIRRIE PERFORMING ARTS over 1 year ago in Communication 0

Need to be able to search chats

Would love to be able to search in the chat when I can't remember who said what....
Megan Gordon almost 3 years ago in Communication 0

Studio Announcements & Parent Notes

It would be nice if studio owners could pick what time the email notification is sent out when a note is put on a student/parent account & shared with the parent and when a studio announcement is added. Many of my emails are missed because the...
Jeni Tjelle about 3 years ago in Communication 0

Add a Send An E-mail button in History

When we check former messages sent to a parent, it would be nice to have a " Send a new e-mail" right there, so we don't have to go back to another section.
Anne-Lorraine Bahi over 1 year ago in Communication 0

Ability to include trial and makeup students in emails/texts sent to classes.

On some occasions, we have to cancel all classes due to weather, or certain classes due to instructor emergency. When emailing a class or classes using the robomailer or texter we are asked whether or not to include non-recital students, teachers,...
Lindsay Pekny over 1 year ago in Communication 0

Student info

On the main student page is it possible to add trials to make it obvious what has been attended or due to attend. Could you possibly make it more obvious to parents when they register to click on the schedual a free trial maybe a different column
Guest about 3 years ago in Communication 0

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais over 1 year ago in Communication / Personal Assistant 1 Will not implement

Instant push notifications for notes

Studio announcements are currently sent out in batches which means you can't send an urgent piece of information out via this method effectively. Something more aligned with how BAND functions would make DSP more competitive in terms of communicat...
Rebecca Koroneos over 1 year ago in Communication 0

View a list of who has opted in to emails

Not sure if I am missing this setting somewhere but I cannot see which parents have already opted in to emails and who is still pending/opted out. I still have to use regular email currently to make sure everyone is getting my emails.
Stephanie Henshaw over 1 year ago in Communication 0