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Communication

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Emailing LEADS and Prospects

Suggesting a way to email leads and prospects all at once as well as text messages. That way they are also getting messages even though they have not joined.
Regina Covington almost 2 years ago in Communication 0

TEXT CENTER

Would love to have the ability to two way text all clients and not only leads. The Studio Chat requires them to be in their app, have notifications enabled. Most won't do it as it's one more app one more thing. Everyone texts.
Rayna Flaherty 6 months ago in Communication 0 Planned

Show ALL emails and texts in History

When a parent creates a new account, an automated email is sent. This does not appear in History. When a parent adds a new student, an automated email is sent. This does not appear in History. History does not show the record of all emails and tex...
Amanda Cobb over 3 years ago in Communication 3

Please allow families to see their history of DSP-sent-emails!

On the admin side, I can click on "history" under a family and see what emails have been sent to them. Please allow access to this on the family's log-in side. We have MANY parents that say they did not get an email. We look on our history and sho...
Alana Jean-Louis about 1 year ago in Communication 1 Already exists

Send emails and text messages to both sets of parents

Original Title: Please, please, please add the ability to send emails and text messages to BOTH sets of parents instead of just the primary parent. It would be so helpful! When a student has two households, it becomes very tedious to add the secon...
Guest about 2 years ago in Communication 2 Already exists

Ability to choose more than one class when robo-texting and mailing.

When sending a robot-text and/or a Robo-mail, it would be great to have the ability to choose more than one class at a time. Sometimes, for instance, you must cancel all of the classes one teacher is out for. Now, you have send out the same email ...
Guest 5 months ago in Communication 1 Already exists

Email Communication

I would like to be able to see who I am emailing on the email page. As of now, it only shows how many people are being emailed, but it does not allow me to see who is being sent the email.
Samantha Byrd 7 months ago in Communication 0

allow the studio to unsubscribe parents

It would be helpful for the studio to be able to unsubscribe parents from emails on our end. This way parents who are technologically challenged, or just don't pay attention to the unsubscribe button on every email, can be removed from our mailing...
Zachari Wetz almost 2 years ago in Communication 1

Show Dates & Time on Chat messages

When reading chats it would be an added value to have a date and time stamp on the messages. For example a message reading ”Rehearsal cancelled today”, could be easily misunderstood if someone reads it outside of the day it was sent.
Terri-Lee Shykula almost 3 years ago in Communication 0

The First Class email can be disabled for a specific class, if needed.

What specific challenge or problem does this idea solve? Even when a class isn't entirely new, parents still receive notifications each time one is created, and several have mentioned that it's overwhelming their inboxes. How should this work? It ...
Gem Bognot about 1 month ago in Communication 1