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Communication

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Add a Send An E-mail button in History

When we check former messages sent to a parent, it would be nice to have a " Send a new e-mail" right there, so we don't have to go back to another section.
Anne-Lorraine Bahi about 1 year ago in Communication 0

Add Contact to WhatsApp or iPhone

Hi! Our studio uses WhatsApp to communicate with our classes. We find it easy to send videos and keep our students and their parents engaged through the app. Is there a way we can add contacts directly from our student portal directly into our cel...
AATMA Performing Arts over 3 years ago in Communication 1 Will not implement

Class List Emails

A function that would allow us to email all dancers in one season their personal class list and times. This would be especially helpful when a new season is coming up and most existing dancers have changed classes/class times as a reminder.
Office Admin over 3 years ago in Communication 1 Already exists

Parent Communications History vs Student Communication History

First off, the page titles of the two history pages--Communications (with an S) History for Parents, but Communication (sans S) for Students is confusing. But it's really hard to find them, at least it was for me as I was trying to get to it from ...
Amanda Cobb over 3 years ago in Communication 0

keep parents up to date via calendar app

Do you have or know of a software that keeps parents up to date of changes etc that links to their calendars?
Gisèle Clements over 2 years ago in Communication 0

Ability to include trial and makeup students in emails/texts sent to classes.

On some occasions, we have to cancel all classes due to weather, or certain classes due to instructor emergency. When emailing a class or classes using the robomailer or texter we are asked whether or not to include non-recital students, teachers,...
Lindsay Pekny about 1 year ago in Communication 0

Resend button after email bounce

Would like to see a button to resend the email that bounced after seeing it in the report
Guest over 2 years ago in Communication 0

Give "Family Contacts" with own login full portal access

When someone is added as a family contact and given their own login, it would be helpful for them to receive access to everything in the portal, including the chat. That way, dancers who are older can have access to their class chats instead of ha...
Nicole Odo over 2 years ago in Communication 0

Why is there a Fee to Text

Hi - New to DSP (coming from AKADA). I feel strongly that the fee per use to texting is not indicated for the monthly fees we currently pay. Please consider adjusting the price point of this, or remove the costs for this service.
Christine Blais about 1 year ago in Communication / Personal Assistant 1 Will not implement

Instant push notifications for notes

Studio announcements are currently sent out in batches which means you can't send an urgent piece of information out via this method effectively. Something more aligned with how BAND functions would make DSP more competitive in terms of communicat...
Rebecca Koroneos about 1 year ago in Communication 0