Ability to resend opt-in email to those who have not opted-in yet
It would be useful to have a resend option for the opt-in email to receive emails from dsp. Alot of ppl have a hard time finding emails so a resend can help mk it easy to find.
A feature that would alert us to contact a customer on a certain date. We have customers that drop for a month and tell us they will come back the following month. Would be nice if we could mark that account to alert us its time to give them a cal...
Jessica Whitaker
over 2 years ago
in Communication
0
As long as recurring lessons occur weekly, please allow us to disable the cancellation email temporarily.
Now, if we book a recurring private lesson for our season, but we only offer bi-weekly lessons, they will receive approximately 20 or so emails cancelling their off weeks. And this is confusing some parents. So either allowing biweekly recurring a...
Robo-Mailer - be able to ctrl-shift to select more than one
If I would like to send to a few classes quickly, it would be nice to be able to select multiple ones from the drop down (ctrl+shift type function) and then Robo-mailer would send to those classes but only once if someone is in multiple classes.
Angel Venegoni
almost 2 years ago
in Communication
0
We find that we are always wanting to copy someone when we send an email from DSP but we have no CC or BCC field. It would be great to have the ability to add in extra recipients free form!
Is it possible to add email to the drop down menu in the parents account. We do not use online portal for parents but sometimes we need to email a parent for fee's or costumes etc and it would make it easier. thanks
Robin Yaryan
6 months ago
in Communication
1
Already exists
I would like to be able to track my email stats, i.e. deliverability, open rate, undeliverable, etc. This way I know what is effective in my communication with students and families as well as my marketing to perspective students.
When scheduling an email to be sent in the future, the students you select show up as a number instead of a name or email. Seeing who the student is receiving the email would be beneficial, especially when you are scheduling multiple.
It would be incredibly useful to be able to select a class and have a "send email to trials" option on the drop down menu in addition to the "email class" and "email waitlist" options. The work around at the moment is very labour intensive if you ...
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