Greatly needed......when a student withdraws from all classes - student and parent should AUTOMATICALLY be moved to inactive status, be removed from auto payments, and all future payment plans cancelled.
An automated notification for customers enrolled in Auto Pay when their credit card expires, with a link to the portal so they can update. This would help reduce declined transactions and make the Auto Pay function more effective and less time con...
G Garcia
over 3 years ago
in AutoPay
3
Will not implement
It would be lovely if we could make simple changes to payment plans without having to cancel the plan and make a new one. For those times we may have set it up incorrectly, or need to adjust it. For example, if we wanted the plan to post to a diff...
Tuition should "post" automatically. Owners can go in to "process the payment & run the cards" on specific due date, but we shouldn't have to go in and post ourselves. Also, ANY credits on an account should automatically apply to tuition amoun...
It would be great if we were able to set up Payment Plan Templates. Currently we are having to go into every parent and set up individual payment plans which is taking a lot of time. If we were able to set up templates for tuition fees and concert...
When a family registers, please add a button that allows them to automatically enroll in autopay without needing to go back into the account to set up for autopay. A lot of parents think that when they enter their credit cards at first they are si...
Automatically email receipt after autopay processed
Automatically email receipt, failed or successful to our autopay customers. Also, receive a summarized autopay report instead of 217 individual receipts to our email.
I love the autopay, but I wish it was just the next step they had to fill out at checkout instead of in the random red box at the top. So many people miss it and get confused.
Allow parents to view the payment plan that we set up for them. Or at least have a way to email them the details. We are new to DSP & parents have already complained that they don't have access to these important details. Thank you for your co...
3
Will not implement
